Order confirmation

Upon receiving your order, we will promptly send you an email to confirm the details. If you have any inquiries or require assistance regarding your shipment, please feel free to reach out to us via email at info@shafaque.com.To ensure accuracy, we may contact you for further verification before proceeding with the shipment of your products. Rest assured, we will make every effort to keep you informed about the status of your shipment through the email address you have provided us with.

Delivery Time

Once an order is placed it will be shipped within 15 working days as it needs to be customised and tailored to your specifications. In the case of pre-orders from our upcoming collections, please refer to the product details for the scheduled release and delivery dates. If you have an urgent request for an item, please contact us via email at info@shafaque.com, with your order number, date of transaction, and delivery address and we will make every effort to accommodate your request.